Our return policy ensures that you can exchange unused items in their original condition , tags attached and packaging within 10 days for store credit.
ONLINE PURCHASES ARE NOT SUBJECT TO RETURN OR EXCHANGE IN STORE .
Pretty Girl Curves does not provide pre-paid return labels you will be responsible for covering the shipping costs to return.
What items are Returnable ?
Waist Trainers
Waist training Vests and Sweat Belts
Leggings
Fajas will need to be inspected in order to qualify for store credit ( tags attached on the faja , not worn , no stains original package, package needs to be intact )
What items are non-returnable?
SALE ITEMS ARE FINAL SALE ( NO EXCEPTIONS )
ButtLifter
Push up bras
Creams & Teas ( we do not issue refunds or returns if any discomfort or rash due to cream used . all opened items are final sale no exceptions )
Any Post op accessories . Ab boards , Lipo foams , 360 Wrap around etc.
Any charges for an exchange or return?
Shipping is not included in returns, You are responsible for your own shipping .
Requirements
Returns are subject to quality approval by our returns department. Please take extra care to inspect all returned items to ensure they meet these requirements:
Within 10 days of purchase
Unused,Unworn
Free of hair and odors
No stretch marks or permanent wrinkles
Original Packaging with Sewn in tags attached
Not bent in half to ship back
Unstained
Altered fajas can not be returned they are FINAL SALE
How do I exchange or return for Store Credit ?
Please return your item to the address below (Make sure you get a tracking number for your return we are not responsible for lost packages.)
In the package, include your order number and full name
All returns will be refunded via store credit in the form of an E-Gift Card code .
ONLINE STORE CREDIT CAN NOT BE USED IN STORES.
Pretty Girl Curves
Att: Returns Department
196 N University Dr
Pembroke Pines
FL 33024
How soon will I get my store credit ?
Store credit in the form of a Pretty Girl Curves E-Gift Card will be issued for your return item(s) once your package is received and processed at our Center. Please allow up to 3-5 business days for our Returns Department to process your return once delivered. Your E-Gift Card covers the purchase price of each item and tax, if applicable. Pretty Girl Curves does not issue store credit for the original shipping charges. All returns are refunded via store credit in the form of a Pretty Girl Curves E-Gift Card.
WE DO NOT OFFER REFUNDS ONLY STORE CREDIT VIA E-GIFT CARD , NO EXCEPTIONS. IF YOU WISH TO CANCEL YOUR ORDER OR RETURN YOUR ORDER FOR A REFUND A 10% FEE WILL BE DEDUCTED FROM YOUR TOTAL .
Returned to Sender & Refused Packages
This can happen if 1) an address is invalid or missing information 2) the carrier is unable to deliver your package 3) the order is refused by the customer at the time of delivery. Returned to sender or refused packages will be restocked and you will be issued store credit in the form of an E-Gift Card minus the initial shipping charge. We are unable to replace or reship in these instances as all returned shipments are processed by our Returns Department. Instead, please use the E-Gift Card to place a new order using the correct address. Keep in mind that we do not guarantee your items will be in-stock at the time of your reorder.
Note:We are unable to make changes to orders that are placed on our system. To ensure that your package is properly delivered, make sure that your address is entered correctly and includes all relevant information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) are critical to ensuring delivery. Pretty girl curves does not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect at the time of purchase.
Still Need Help ?
Call us 1-855-379-2726 Or Email Pgcurvesmiami@gmail.com
