Frequently Asked Questions
Frequently Asked Questions About Pretty Girl Curves
When looking for answers about Pretty Girl Curves, you might have various questions on your mind. This FAQ section aims to address the most common queries you might have.
First and foremost, what is Pretty Girl Curves all about? Pretty Girl Curves is dedicated to providing high-quality, fashionable clothing that celebrates and fits every curve beautifully. We believe every woman deserves to feel confident and stylish, and our mission is to offer outfits that enhance their natural shape.
Many customers also want to know if Pretty Girl Curves offers any sales or discounts. Yes, we do! To stay updated on our latest promotions, discounts, and exclusive offers, we recommend signing up for our newsletter or following us on our social media platforms.
What is the customer service number?
Toll Free 1-855-379-2726 - Our entire staff are fully bi-lingual (English/Spanish)
What is Pretty Girls Curves email?
What are your customer service hours & Online store hours ?
Monday-Friday 10am-4pm / SATURDAY & SUNDAY - CLOSED
I sent an email and why I have not received a response?
We have a high volume of daily emails and can take up to 24-48 hours to respond, but we do not guarantee a quick response.
Do you do wholesale?
Yes, You can email us at Pgcwholesale@gmail.com and we will provide you with a wholesale list via-email.
Do you offer Exchanges ?
Returns and exchanges are also frequently asked about. We offer a hassle-free return policy on all our items. If you are not completely satisfied with your purchase, you can return it within 10 days of receiving your order.
Simply follow our returns process : Start return
Do you offer REFUNDS?
We only provide store credit via E gift card , If you would like a refund 10% restocking fee will be deducted from your total . For any other questions or concerns
Please email us at Pgcurvesmiami@gmail.com or call our customer service 1-855-379-2726
My exchange still did not fit can I get a 2nd exchange?
No, We only provide 1 time exchange.
What is the best size for me?
One of the most frequently asked questions is about the sizing of Pretty Girl Curves shapewear . Sizing can always be tricky, but we offer a comprehensive size guide to help you choose the perfect fit. Our sizes range from small to plus sizes, ensuring that we cater to a diverse group of women. Each product page includes detailed measurements, so you can find the right size for your body shape.
Need help with sizing?
No problem contact our customer service number and one of our customer service will help you 1-855-379-2726 or simply email us at Info@prettygirlcurves.com
How do your sizes run?
Our products are 100% manufactured and made in Colombia and run small We recommend you order according to your fitted shirt size for tightest cinch , or use our size chart and choose the closest size to your measurements.
What are your prices?
All product prices are online. All prices listed are subject to change
I selected the wrong size, color and/or style etc. can it be changed before shipping?
Yes, we can do changes as long as the order has not been processed or trackiing number has been issued , we advise to double check at time of check out that you have correct item size and item .
I received the incorrect item or size from Pretty Girl Curves?
Contact customer service at 1-855-379-2726 or email us at pgcurvesmiami@gmail.com you have 3 business days to contact us.
The item I ordered is irritating my skin, what should I do ?
You are allergic to latex, Discontinue to use the item as indicated on the item insert packing, we will not issue a refund or replace an item due to allergic reactions you have encountered.
Do we offer Express Shipping?
Yes we offer Express Shipping for an extra cost. If you have chosen Express Shipping and placed your order before 12 PM EST, it will be shipped the same business day. If the order was placed after 12 PM EST or on a weekend/holiday, it will be processed the next business day.
NOTE: IF YOU RECEIVED A DEFECTED ITEM YOU HAVE 2 DAYS FROM THE DATE RECEIVED (NOT 30-60 DAYS) TO CONTACT US VIA EMAIL PGCURVESMIAMI@GMAIL.COM OR PHONE ( 1-855-379-2726)
WE WILL REPLACE THE ITEM WITH A NEW ONE, SAME ITEM , SAME SIZE, STYLE & COLOR.
We hope this FAQ section has addressed most of the questions you might have. If you have more specific queries, our customer service team is always here to help. Feel free to reach out to us via email or through our contact page. Thank you for choosing Pretty Girl Curves. We are thrilled to celebrate your curves and make you feel fabulous every day!